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Slack Engineering

Company engineering blog

Hear directly from Slack's engineers about what we build, why and how we build it, and how you can use it.

1 post in the last 90 days · newest 14 Jul

Archie Gunasekara

Shipyard: How We Built Slack’s Next-Generation EC2 Platform

Over the past few years, we’ve been on a journey to modernise how we run Amazon Elastic Compute Cloud (EC2) instances at Slack. In our first post, Advancing Our Chef Infrastructure, we shared how we moved from a single Chef stack to a resilient, multi-stack setup with versioned…

13 min read

Sergii Gorbachov

Agentic Testing: Where Agents Fit in the E2E Testing Stack

Abstract Agent-driven end-to-end (E2E) tests add a new exploratory layer to testing, but should they replace traditional deterministic tests? We ran more than 200 agentic E2E workflows using the Playwright MCP, Playwright CLI, and agent-generated Playwright tests in test…

11 min read

Shaurya Kethireddy

Slack AI: The Path to Multi-Cloud

In early 2023, Slack faced a foundational challenge: serving Large Language Models (LLMs) at enterprise scale with the security, reliability, and performance our customers expect. Over three years, we evolved from basic infrastructure to orchestrating a sophisticated multi-cloud…

14 min read

Dominic Marks

Managing context in long-run agentic applications

Excerpt In complex, long-running agentic systems, maintaining alignment and coherent reasoning between agents requires careful design. In this second article of our series, we explore these challenges and the mechanisms we built to keep teams of agents working productively over…

12 min read

Frances Coronel

How Slack Rebuilt Notifications 📣

Introduction 🔔 At Slack, notifications are how teams stay in the loop, but they can also become overwhelming when not designed with intention. Our goal was to make staying informed feel effortless. We set out to rebuild one of Slack’s most complicated systems from the ground up…

7 min read

Dominic Marks

Streamlining Security Investigations with Agents

Slack’s Security Engineering team is responsible for protecting Slack’s core infrastructure and services. Our security event ingestion pipeline handles billions of events per day from a diverse array of data sources. Reviewing alerts produced by our security detection system is…

8 min read